Urban IT Solutions offers a cost-effective hardware support service for all of your mission critical IT equipment; encompassing Servers, PCs, Laptops, Printers, Peripherals, and your networking and communications equipment.
Your IT systems and networks are placed under a great deal of pressure during each and every working day. Your staff depend upon this essential equipment to perform their roles. Any disruption to a member of the team will impact on daily productivity.
Combining proactive system health checks with a reliable reactive support process you can be sure that Urban IT Solutions will work to restore your systems to their operating state in the event that a problem occurs.
Our Support Desk
Our hardware support offering kicks in from the moment we receive your phone call. By taking you through as series of steps most day to day issues can be resolved quickly and effectively on your first phone call. In event of something more serious a competent engineer will join you at the problem site as priority, communicating progress every step of the way
Health Checks
Most IT problems are lurking in the background just waiting for the most inopportune moment to show themselves. With regular health check a majority of these problem areas can be removed before they reach a disruptive stage.
Urban It Solution encompass regular health checks within their maintenance and support agreements giving you that piece of mind that nothing is left to chance.
Want to know more?
For more details on our support and maintenance pricing plans please contact us, you will be pleasantly surprised at the cost.
