Welcome to Urban
Whether your business requires an Outsourced IT Department, managed services, maintenance & support, hardware or software sourcing, a dynamic email system, or even just some friendly advice; then Urban is the company for you.
We at Urban understand the dilemma that many small and medium sized enterprises face when dealing with their information systems solutions.
- The technology can often seem complex and is constantly evolving
- Industry terminology and jargon can be difficult to comprehend
- There are so many companies, products and solutions to choose from
- Your data is priceless so who do you trust to ensure it's safety
It's no wonder that many businesses feel overwhelmed as to what they actually want or need from their information systems solutions.
Our Corporate Culture
Urban was founded and operates using four basic practices. It has been this culture that has seen Urban IT Solutions build successful partnerships with many organisations of all shapes and sizes and continues to ensure a great future for our company and our customers.
Quality
We strive to maintain the highest possible quality of all our services and products to ensure that our customers are always delighted with our service. Everything about our team, our practices and our culture is geared towards the quality of our product and service. Your business, no matter what size or structure, will always be satisfied with our services because we will always go the extra mile to ensure the quality of our product.
Affordability
A great product always comes with a large price tag right? Not with Urban IT Solutions. We pride ourselves in keeping our operating costs as low as possible and endeavour to pass these savings onto our customers. Using Remote Management practices we can usually solve any problem that you may have immediately from our offices avoiding the need for an engineer to visit you physically unless you request or require it. Our logistics department constantly strives to negotiate lower prices and better lead times with our suppliers to ensure that you get the lowest possible price for commercial software and hardware without any extra waiting. Urban believe that great affordability can come without cutting corners and lowering the quality of the product. Try not to be fooled by organisations that are prepared to cut corners, as it so often leads to heavy costs further down the line.
Friendly
We're very proud at Urban that through effective human resource investment we have compiled a great team that all share the same passion for our organisation. Excellent camaraderie within our team ensures that the business always operates in a friendly environment and we aim to pass this way of working onto our customers. Our customers will always receive a friendly and courteous correspondence whether it be in person, on the telephone or through a written medium. We are strong believers that a friendly and courteous manner often goes a long way to ensuring a great partnership between two companies.
